Guardians of Data

Analysing Human Relationships with AI Chatbots

Act Now Training Season 1 Episode 15

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0:00 | 42:11

In recent years, we’ve seen a remarkable shift in the way people use AI chatbots. They are no longer simply tools for answering questions or writing emails. Many people are entering into deep conversations with the likes of ChatGPT and Claude often forming emotional and even romantic relationships with them.

Last year’s controversy surrounding GPT-4o was a striking example: that particular model’s unusually agreeable and flattering responses to user queries raised concerns about AI reinforcing unhealthy beliefs, while its eventual retirement prompted some users to describe a genuine sense of loss. At the same time, lawsuits involving AI chatbots allegedly causing harm to vulnerable young people have raised serious questions about emotional dependency and the responsibilities of the companies developing these systems. 

So what is actually happening when we begin to form relationships with machines that can talk to us, remember us and appear to understand us? And what does it tell us about ourselves? 

In this episode, Ibrahim Hasan talks to psychologist, academic and award-winning filmmaker Dr. Agnieszka Piotrowska about the profound ways that generative AI is changing human relationships, drawing on the themes of her book AI Intimacy and Psychoanalysis

We talk about why people form bonds with AI, the potential benefits for companionship, creativity and accessibility, and the risks surrounding privacy, emotional dependency, mental wellbeing and digital amnesia. We also explore the importance of boundaries, education and proportionate regulation as AI grows more personalised and embedded in everyday life.

Useful Links

http://www.agnieszkapiotrowska.co.uk

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